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Publications

This page is an interdisciplinary repository of trust research. Any scholar who has published peer-reviewed research related to trust can share their work on this platform as a Member or Contributor to the network. We ask that all contributions be accompanied by a brief, accessible summary and that authors only share PDFs of work for which they have copyright clearance (i.e. open access, preprint, etc.). 

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  • Trust, the intangible driving force that keeps institutions alive

    Chapter Publication

    Author(s):   Prof. Dr. Juan Narbona

    Juan Narbona, 2025

    In this chapter, part of a collaborative book, it is proposed that the communications department of institutions promote trust as a key element of internal and external relations. Trust is an attitude that is based largely on both facts and perceptions, which is why communication is essential. Some specific suggestions are proposed to overcome division and promote collaboration.

    Subject: Religion, Leadership, Management.

  • Restoring Social Trust

    From Populism to Synodality

    Author(s):   Prof. Dr. James Keenan

    Theological Studies, 2023

    Social trust has been compromised locally, nationally, and globally, and very recently more and more social scientists, ethicists, theologians, and civic leaders have highlighted its necessity for the function of social

    Subject: Religion, Ethics, Social Trust, Theology.

  • Social Trust and the Ethics of Our Institutions

    Author(s):   Prof. Dr. James Keenan

    Journal of the Society of Christian Ethics, 2022

    Social trust is the basic resource for our institutions and is notably maintained by leaders who have what I call a vulnerable style and a vigilant capacity to recognize ethical challenges on the horizon. The essay follows five steps: a meditation on social trust, an introduction to the notion of style, and a proposal for a vulnerable style so as to become collectively capacious for recognition. Then it turns to the two institutions under examination at the 2022 annual meeting of the Society of Christian Ethics (SCE): the church and the academy. 

    Subject: Religion, Ethics, Social Trust, Theology.

  • Inspiring Trust

    Church Communications and Organizational Vulnerability

    Author(s):   Prof. Dr. Juan Narbona

    Edusc, 2021

    Cultural and social changes, together with scandals and the incoherence of some groups, led citizens to evaluate organisations more rigorously than ever before. Since then, a culture of suspicion towards political parties, financial institutions, trade unions, the media and also - of course - the Church, has been the norm. This book contains a collection of articles by a variety of authors on a central theme: trust. As a background, the current distrust of the Catholic Church is addressed in many cases.

    Subject: Religion, Social Trust.

  • Second Acts and Second Chances

    The Bumpy Road to Redemption

    Author(s):   Prof. Dr. Robert J. Bies, Laurie J. Barclay, Thomas M. Tripp

    Journal of Management Inquiry, 2021

    Throughout history, there are numerous examples of business and government leaders who have fallen from grace only to rise again, and have a “second act” and a “second chance” as a legitimate social actor or leader—that is, they achieved redemption. We explore “the road to redemption” of leaders—when and why it occurs, and what “bumps” prevent it. In our analysis, we conceptualize redemption as a process with three elements—remorse, rehabilitation, and restoration—and as an outcome (the restoration of legitimacy). We argue that achieving redemption is not a product of chance; rather, it is a social construction process of narrative creation and identity construction involving many parties. Also, the road to redemption is shaped by cultural-specific factors—and it is temporally dependent. From this framework, we identify new directions for the theory and practice of leadership.

    Subject: Redemption, Leadership, Management, Business.

  • At the crossroads of trust and distrust

    Skepticism and ambivalence towards business.

    Author(s):   Prof. Dr. Robert J. Bies

    Public Trust in Business (Cambridge University Press), 2014

    0

    Subject: Trust And Distrust, Management, Business.

  • Trust and Distrust

    New Relationships and Realities

    Author(s):   Prof. Dr. Robert J. Bies, Roy J. Lewicki, Daniel J. McAllister

    The Academy of Management Review, 1998

    We propose a new theoretical framework for understanding simultaneous trust and distrust within relationships, grounded in assumptions of multidimensionality and the inherent tensions of relationships, and we separate th

    Subject: Management, Distrust, Business.